About Misikko

Farouk Systems (CHI), T3 Tourmaline, HairArt, & UNIL Infrashine will not honor the original manufacturer’s warranty if the product is purchased over the Internet through an unauthorized dealer of such products. Due to these circumstances, Misikko offers a one-year Misikko Warranty with purchase of any revelant hair appliance.

Misikko is committed to ensuring that all your information is kept safe, secure, and confidential. Any information that you provide to us will never be sold or shared with anyone outside of Misikko Company or used for any purpose other than the processing of your order.

Manufacturer Warranty
Each manufacturer has a different way of handling warranty issues. If your appliance stops working while under the manufacturer’s warranty, please contact the manufacturer directly to arrange for warranty replacement. Click here for manufacturer contact information. Please note that Misikko does not manufacture any of the appliances we sell and is not responsible for any warranty issues during the manufacturer’s warranty period. We cannot accept any returns or act as a third-party mediator between the customer and the manufacturer.

Domestic Shipping

Here at Misikko, we strive to process your orders as quickly and efficiently as possible. However, please note that orders placed after 2 pm EST will be processed the following business day. Once your package is shipped, an E-mail containing tracking information will be sent to the listed E-mail address.

SHIPPING SPECIALS
Free 2 day shipping is available within the continental United States on all orders of $50 or more. Orders made after 4 PM EST will be shipped the following business day. Upgraded shipping is available on these orders, although additional charges will apply. The cost of upgraded shipping varies with each order and is based on the size of the order as well as the location to which it is being shipped.

Domestic delivery is also available to Hawaii, Alaska, APO/FPO addresses, Guam, Puerto Rico & U.S. Virgin Isles - please note that our Free 2 Day Shipping offer does not extend to these locations.

DELIVERY TIMES – STANDARD SHIPPING
For all orders shipped via Standard Ground, delivery is as follows: 1) East Coast, 2-3 business days; 2) Midwest, 3-5 business days; 3) West Coast, 4-7 business days. Please note that the times listed are an estimate and not guaranteed.

DELIVERY TIMES – EXPEDITED SHIPPING
Please note that all orders shipped via UPS 2nd-Day Air and Next Day Air will be shipped the same day only if the order is placed BEFORE 4 PM EST. If the order is placed after 4 pm EST, it will be processed and shipped the following business day. Please note that expedited shipping does not cover weekend delivery – NO Saturdays or Sundays. UPS packages normally arrive between 8:30 am and 3:30 pm local time.

Canada Shipping

Misikko ships to Canada with all brokerage and tax fees paid upfront. That means there are no additional fees to pay when your package arrives! For more information on shipments to Canada, see our shipping policies.



**MISIKKO CAN NO LONGER SHIP CHEMICAL PRODUCTS INTERNATIONALLY**